Terms & conditions.

1. About the platform

GoBla helps members find shared seats or book a driver-posted private vehicle for a city-to-city journey. Our current service area is Andhra Pradesh, Telangana and Bengaluru. A listed route is not a guarantee that a vehicle, driver or seat will be available. GoBla provides the platform; individual drivers are responsible for the rides they offer. Listings identify whether the fare is per shared seat or for a private full vehicle. GoBla does not guarantee a vehicle or operate the listed journey.

2. Your account and eligibility

You must be at least 18 to hold an account. Give accurate details, use a mobile number you control and keep your sign-in codes private. Provide a valid email address and keep your contact details up to date. One account can be used as a rider or driver. Do not impersonate another person, share an account, create misleading listings or interfere with the service.

3. Driver responsibilities

Only offer a journey you are genuinely planning to make. Hold a valid licence and maintain the vehicle, registration, insurance, permits and other documents required for your journey. Ensure the journey and cost sharing comply with applicable transport, insurance and safety requirements. Shared carpool listings must remain lawful cost-sharing journeys. Private full-vehicle listings must meet the applicable commercial transport requirements; do not use a shared listing to bypass them. Document review by GoBla is not a guarantee of driving ability, insurance coverage or personal safety.

Keep the route, vehicle, available seats, contribution and pickup details accurate. Never exceed the vehicle’s legal seating capacity. Do not drive while impaired or use a phone unsafely while driving. Treat members respectfully and do not discriminate, harass or threaten them.

4. Requesting and confirming seats

Check the route, date, departure time, vehicle, luggage and ride preferences before booking. Shared seats are charged per seat; a private booking reserves the full vehicle at one quoted total, up to the listed passenger capacity. A private request temporarily holds that vehicle until confirmed, declined or cancelled. A private journey covers the published endpoints; arrange return or additional journeys separately. A request is pending until the driver confirms it unless the ride supports instant booking. Do not assume a pending request is a confirmed seat. Arrive at the agreed location on time and check the vehicle and pickup code. Any passenger travelling with you must comply with the same ride expectations.

5. Contributions and payments

The app displays the driver’s per-seat contribution and the number of seats requested. A negotiated contribution is subject to the driver accepting the offer. Confirm the amount and payment method with your driver. Arrange payment directly with your driver and check the recipient before paying. GoBla does not hold a member cash wallet. Never share a payment PIN, OTP or password. No fee or refund guarantee is implied by the existence of this page.

6. Changes, cancellations and refunds

Drivers may change a scheduled departure before starting the trip. Pending and confirmed riders receive an in-app notification describing the change. Check updates, contact the driver if the new time is unsuitable and use the cancellation controls when needed. Changing the route cancels existing pending or confirmed bookings so riders can review and book again. A live, completed or cancelled trip cannot be rescheduled.

Cancel as early as possible and provide an accurate reason. The platform notifies the affected member. Any refund of a direct payment must be arranged with its recipient; contact support if you need help resolving a dispute. Do not assume a competitor’s cancellation, service-fee or refund rules apply to GoBla.

7. Safety and communications

Use in-app chat for journey coordination. Respect other members’ privacy and never disclose their phone number, location or messages without permission. Any location-sharing link should only be given to someone you trust. GoBla is not an emergency-response service. Contact local emergency services for immediate danger.

8. Support and disputes

Support requests can be submitted 24/7 in the app. Follow replies through your support request. Contact 9951515160, 9848914180 or City.Connector@rythmbara.in. Include the relevant trip or booking reference and give us a reasonable opportunity to investigate. We do not promise a particular resolution or response time. Your statutory rights remain unaffected.

9. Platform integrity and availability

We may remove misleading content, restrict misuse or suspend an account to protect members or comply with legal obligations. Do not scrape member data, attempt unauthorised access, post malicious content or misuse support channels. Service interruptions, unavailable routes and network or map inaccuracies may occur. Verify essential journey details with your driver.

10. Responsibility and changes to these terms

Members remain responsible for their conduct and the journeys they arrange. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded. These terms are governed by applicable Indian law, subject to mandatory rights and competent forums. We may update the terms as the service changes and will show the latest update date. For operator or business-address enquiries, contact GoBla through the details above.